Economy Wig orders are processed every Wednesday and ship 10-14 business days thereafter. Your order must be completed by 3pm EST on the Wednesday of to ship the following week in this timeline. If the order is placed after 3pm EST on the Wednesday of, it will be processed the following Wednesday, which will result in the order shipping in 3-4 weeks.
Shipping time is usually 10-14 business days, however can take several days longer if our factory has mandatory closings over which MsLola.com has no control. Orders are paid for in advanced, therefore refunds can not be issued for late shipments due to factory closings. Please keep this in mind before ordering.
Please read our policies page for detailed information about custom ordering, shipping, returns, and services.
For help with head measuring, cap designs, hair textures, hair colors and more, visit our Ordering Help page under the More category. If you have questions, concerns or need assistance with ordering, contact Ms Lola at
sales@MsLola.com or 252-339-8802 ( Mon-Fri, 10am to 6pm EST; Saturday, 9am-noon) before finalizing payments.
If you'd like to submit pictures for cutting and styling of your custom wig, email them to sales@MsLola.com.
You will receive a $100 PayPal invoice for payment within 24 business hours.