Shipping

You can ship First Class with the USPS for orders that weigh 16 ounces or less for $7.95. Usual delivery time is 2-5 days in the United States. Orders over 16 oz ship with USPS Priority for $10.95 and up depending on weight. Delivery time is usually 2-3 business days. International orders ship USPS First Class International. Deliveries can take 4 weeks or longer. Please allow additional time for shipments because of Covid-19. We appreciate your patience and understanding during these extraordinary times.

Please refer to each product description for shipping details.

Returns

Custom hair units are not returnable unless they significantly differ from the order form, so never alter the wig or unit before inspecting it thoroughly. No returns will be accepted without this prior authorization. Sorry, we cannot offer any compensation for altered wigs and hair units after delivery.

All sales are final on clearance and previously worn units.

Acessory Products
Please read disclaimers for adhesives and solvents on product pages.
• Adhesives and solvents are neither returnable nor refundable.
• Use my face and neck lift bands at your own discretion. For excellent results, watch my diy videos for proper application. If you need to return an accessory product, contact me to receive authorization. Return shipping address is: MsLola.com,1817 Sanford Dr., Elizabeth City, NC 27909. We reserve the right to refuse any product that has been used, opened, or not in the original container or packaging.